You should call the Department for Education (DfE) Coronavirus Helpline (0800 046 8687) to report a case of confirmed COVID-19. This service is available to advise nurseries, schools and colleges who have been informed of a confirmed case(s) (i.e. a pupil or staff member testing positive).
When you dial the DfE’s coronavirus helpline you should select option 1 for reporting a positive case. The line will be open Monday to Friday from 8am to 6pm, and 10am to 4pm on Saturdays and Sundays.
To assist in the management of suspected and confirmed cases we have updated our flowcharts for schools and early years settings that can be accessed via the links below:
Waltham Forest has produced guidance for Early Years settings in event of a possible or confirmed case of COVID-19.
The Early Years, Childcare and Business Development Service have produced a re-opening plan template for private voluntary and independent sector based on Government guidance and additional best practice.
Waltham Forest has produced guidance for schools in event of a possible or confirmed case of COVID-19.
Please also report any confirmed cases to the Council's Public Health team. Colleagues in Public Health will then offer local support to the management of the case to complement the support offered via the Coronavirus Helpline. They will also liaise with the Director of Learning and System Leadership and colleagues in education improvement to ensure we collectively support you and your wider community in every way we can.