NEL ICB (informed by NELFT) will not renew its contract with Kooth beyond 31st December 2025. This decision reflects feedback from children and young people preferring app-based support, the need for better integration with NHS and voluntary sector services, assurance of clinical quality standards and the need to make better value for money decisions that meet local needs. New registrations closed on 7  November 2025 and current users will receive a safe handover to alternative services. A banner is on the Kooth website to redirect users to other support options. We thank Kooth for their contribution and remain committed to delivering digital mental health support.

If you’d like to speak to someone directly about your emotional wellbeing and mental health, your Kooth counsellor can guide you. There are a few options such as Mental Health in schools teams, your GP, Talking Therapies (16+), CAMHS, school nursing, or local voluntary services.

Support for Young People Mental Health and Wellbeing

These are trusted self-help resources for emotional wellbeing support that are available via mobile apps or online:

• PAPYRUS (young suicide prevention society) offer help online to young people feeling suicidal.
• Every Mind Matters: simple and practical ways to ease anxiety, manage stress, lift your mood, and sleep better
• Young Minds: support for you or for someone you know who’s struggling
• Clear Fear app: reduce the physical responses to threat as well as changing thoughts and behaviours and releasing emotions
• Calm Harm: help to manage the urge to self-harm, based on Dialectical Behaviour Therapy (DBT)
• The Good Thinking: news, advice, and tips on managing your mental health plus guest blogs and personal stories from experts, Good Thinking users and communities from across London.
• The Mix can offer support to young people under 25 years old, with online discussion boards, support groups and links to local services.
• The Outset Centre is a community centre ran by Project Zero, engaging young people in positive activities and holiday clubs to promote social inclusion, and provide young people with a safe space where they can get support if they need it. This is part of our Space4All programme.
• The Roots is an organisation providing free mental health support for young people and parents. 

If you need access to urgent mental health support, these services can be helpful in a crisis:

• NHS 111: dial 111 on any phone and select ‘Option 2’ to speak to a mental health professional.
• SHOUT: text 85258 any time of day at no cost, for confidential and anonymous messages.
• Childline: dial 0800 1111 or visit the website to talk to someone and get text support.