Education Attendance - Information for Parents

Why your child should attend school regularly

As a parent or carer, you are legally responsible for making sure your child receives a suitable full-time education from the age of 5 to 16. For most families, this means ensuring your child attends school every day and on time, unless there is a valid reason for absence.  Missing school, even occasionally, can cause children to fall behind in their learning, making it more difficult to catch up and achieve their potential. School provides a daily routine that supports emotional, social and academic development. Consistent attendance helps children develop positive habits and resilience. School helps keep children safe, supported and connected with trusted adults and friends. Good attendance can reduce the risk of isolation and vulnerability, including exploitation and other safeguarding concerns.

Attending school regularly helps children develop confidence, communication skills, resilience and a positive attitude towards learning and work.

Helping your child attend school

Parents can support attendance by:

Establishing Positive Routines

  • Maintaining consistent bedtimes.
  • Limiting screen time before bed.
  • Preparing school items the night before.

Communicating with School

  • Reporting absences promptly.
  • Sharing concerns as soon as possible.
  • Maintaining contact throughout periods of absence.

Working with the School

  • Engaging with support plans.
  • Attending meetings.
  • Accepting support and referrals where appropriate.

Supporting Wellbeing

  • Talking regularly with children about school.
  • Raising concerns directly with the school.
  • Seeking medical advice where necessary.

What to Do if Your Child is Struggling to Attend School

If your child is struggling to attend school:

  • Speak to the school as early as possible.
  • Share any concerns about health, wellbeing or family circumstances.
  • Engage with any support offered.
  • Attend meetings and reviews.
  • Work in partnership with the school and BACME.

Support is available and early intervention is often the most effective way of preventing attendance concerns from escalating.

Your Legal Duty to Ensure School Attendance

Under Section 7 of the Education Act 1996, parents are legally responsible for ensuring that their child receives a suitable full-time education. 

This education must be:

  • Efficient.
  • Full-time.
  • Suitable to the child's age, ability and aptitude.
  • Appropriate to any Special Educational Needs and Disabilities (SEND).

Most parents meet this duty by registering their child at school. Once registered, children are expected to attend every day the school is open unless there is an authorised reason for absence.

Who is a Parent Under Education Law?

Under Sections 444 and 576 of the Education Act 1996, a "parent" includes: A biological parent.

  • Any person with parental responsibility.
  • Any person who has day-to-day care of a child.
  • A step-parent.
  • A guardian.
  • A foster carer.
  • A grandparent or relative caring for the child.
  • Any adult who has care of the child.

More than one person may be considered a parent for attendance purposes and may receive attendance-related correspondence or enforcement action

When absence is allowed

Your child can legally miss school if:

  • they are too ill to attend
  • you have permission from the school for a leave of absence in exceptional circumstances (for example: a family funeral)
  • they are observing a religious festival
  • there are transport issues and the local authority is responsible for providing transport but hasn't done so

You must contact the school on the first day of absence to explain why your child is not in school. If you don't, the school will follow up to find out the reason.

 Many children can continue attending school with:

  • Mild coughs.
  • Minor colds.
  • Sniffles.
  • Slight tiredness.

Parents are expected to make a reasonable judgement based on their child's condition.

If you are unsure, it is usually better to send your child to school and inform staff of your concerns. Staff can monitor your child's wellbeing and contact you if necessary.

Reporting Absence

Parents should follow their school's Attendance Policy.

The policy will explain:

  • How absence should be reported.
  • When absence should be reported.
  • What evidence may be required.
  • How to maintain contact during longer absences.

Schools have a duty to monitor attendance, safeguard children and identify attendance patterns that may require support or intervention.

Term-Time Holidays and Leave of Absence

All requests for leave of absence must be made in advance. Schools may only authorise leave in exceptional circumstances. Term-time holidays are not normally considered exceptional circumstances. 

If leave is taken without authorisation:

  • The absence will be recorded as unauthorised.
  • A Fixed Penalty Notice may be issued.
  • Further legal action may be considered.

Families are encouraged to arrange holidays during school closure periods.

Support 

Support First: Our Approach to Improving Attendance

Waltham Forest follows the Department for Education's Support First approach. Schools and the Local Authority will normally seek to understand and address barriers to attendance before enforcement action is considered. 

Before enforcement is considered, schools and (Name of Service) will normally seek to:

  • Understand barriers to attendance.
  • Work collaboratively with families.
  • Identify support needs.
  • Offer tailored interventions.
  • Review progress regularly.

Attendance and SEND

The Local Authority recognises that some children with Special Educational Needs and Disabilities (SEND) may face additional barriers to school attendance.

Schools, (Name of Service) and partner agencies will consider:

  • The child's individual needs and circumstances.
  • Any Special Educational Needs and Disabilities.
  • Medical needs and advice from health professionals.
  • Education, Health and Care Plans (EHCPs).
  • Appropriate adjustments to support attendance.
  • Whether additional support services may be required.

The expectation remains that all children should attend school regularly wherever possible. However, support and intervention should be tailored to meet individual needs and remove barriers to attendance.

Emotionally Based School Avoidance (EBSA)

Some children experience significant anxiety or emotional distress about attending school.

Signs may include:

  • Frequent complaints of illness before school.
  • Increased anxiety on school days.
  • Difficulty leaving home.
  • Emotional distress linked to attendance.
  • Reduced attendance over time.

Parents should speak to the school as soon as possible if they believe their child is struggling with emotionally based attendance difficulties.

Early intervention can help prevent attendance difficulties becoming more entrenched.

What Happens if Support is Refused or Not Engaged With?

Support can only be effective when families engage with it.

Where support is:

  • Repeatedly declined.
  • Not engaged with.
  • Unsuccessful in improving attendance.

the school and Local Authority may determine that voluntary intervention has not been effective and may move to the next stage of the attendance framework. 

This may include:

  • Formal attendance monitoring.
  • A Notice to Improve.
  • Fixed Penalty Notice consideration.
  • Other legal interventions.

Each case is considered individually, taking account of fairness, proportionality and the child's circumstances.

 

Waltham Forest Graduated Response to Attendance

Waltham Forest follows a graduated response to attendance concerns. The purpose of the graduated response is to ensure that families are given appropriate support and opportunities to improve attendance before statutory intervention is considered.

Stage 1 – School Attendance Monitoring

  • Attendance concerns are identified.
  • The school discusses concerns with parents.
  • Early support and intervention are offered.
  • Attendance is monitored.

Stage 2 – Targeted Attendance Support

  • Attendance concerns persist.
  • Attendance plans or targeted interventions are implemented.
  • Support is tailored to the needs of the child and family.
  • Progress is reviewed regularly.

Stage 3 – (Service Name) Involvement

  • (Service Name) may become involved where concerns continue.
  • Additional support and challenge may be provided.
  • The child and family circumstances are reviewed.
  • Attendance is closely monitored.

Stage 4 – Notice to Improve

  • Attendance remains a significant concern.
  • Support has been offered but attendance has not improved sufficiently.
  • Attendance expectations and targets are formally set.
  • Families are given a final opportunity to secure improvement.

Stage 5 – Fixed Penalty Notice Consideration

A Fixed Penalty Notice may be considered where:

  • The national threshold for unauthorised absence has been met; and/or
  • Attendance has not improved despite support and intervention; or
  • The circumstances are such that support is not appropriate, for example an unauthorised term-time holiday.

Stage 6 – Further Statutory Intervention

The Local Authority may consider:

  • Education Supervision Orders (ESO).
  • Parenting Orders.
  • School Attendance Orders (SAO).
  • Prosecution under the Education Act 1996.

Each case will be considered individually and decisions will be made in accordance with legislation, statutory guidance and the principles of fairness, consistency and proportionality.

 

Legal Intervention

Notice to Improve (NTI)

A Notice to Improve is a formal step within Waltham Forest's graduated response to attendance concerns and may be issued where:

  • Attendance remains a significant concern.
  • Appropriate support has been offered.
  • Attendance has not improved despite intervention.
  • Parents have not engaged sufficiently with support offered.

The Notice to Improve will:

  • Remind parents of their legal responsibility to ensure their child attends school regularly.
  • Explain the attendance concerns that have led to the notice being issued.
  • Set out clear attendance expectations and targets.
  • Identify support available to help improve attendance.
  • Specify the review and improvement period.
  • Explain the possible consequences if attendance does not improve.

The Notice to Improve provides families with a final opportunity to secure sustained improvement before further enforcement action, including the consideration of a Fixed Penalty Notice or other statutory interventions.

Parents are strongly encouraged to engage with the school and (Name of Service) during this period to address barriers to attendance and avoid further escalation.

Fixed Penalty Notices (FPNs)

A Fixed Penalty Notice (FPN) is an alternative to prosecution and may be issued where a child's unauthorised absence meets the legal threshold.

The purpose of a Fixed Penalty Notice is to improve attendance without the need for immediate court action. A Penalty Notice is a fine issued to parents when a child has missed school without authorisation. 

When is a Penalty Notice Issued?

A Penalty Notice may be issued when a pupil has:

  • 10 sessions (usually 5 school days) of unauthorised absence within a rolling 10-school-week period.
  • Taken an unauthorised term-time holiday.
  • Accumulated repeated instances of unauthorised absence.
  • Regularly arrived after the register has closed.
  • Returned late following an authorised leave of absence.
  • Been present in a public place during a period of exclusion. 

The unauthorised absence does not need to occur on consecutive days. 

Fixed Penalty Notice Charges

The amount payable depends on whether the notice is the first or second Fixed Penalty Notice issued for the same child within a rolling three-year period. The charges are set nationally under the Department for Education's National Framework for Penalty Notices.

Circumstance   

Amount Payable   

Payment Deadline   

Outcome if Unpaid   

 

  First Fixed Penalty Notice

 

   £80 per parent, per child

 

    Within 21 days

 

    Increases to £160

 

First Fixed Penalty Notice

 

£160 per parent, per child

 

Between 22 and 28 days

 

May result in prosecution

 

Second Fixed Penalty Notice (same child within a rolling three-year period) 

£160 per parent, per child 

 

Within 28 days

May result in prosecution

 

Third Attendance Offence (same child within a rolling three-year period)

 

No Fixed Penalty Notice available

 

N/A

 

 Consideration of prosecution under Section 444 Education Act 1996

 

Repeat Offences

The National Framework introduced limits on repeat Penalty Notices.

  • A first offence may result in a Penalty Notice being issued.
  • A second offence within a rolling three-year period may result in a second Penalty Notice of £160 per parent, per child.
  • A third offence within the same three-year period will normally lead to prosecution or consideration of another legal intervention rather than another Penalty Notice. 

Who Can Issue a Penalty Notice?

Under legislation, Penalty Notices may be issued by:

  • A Local Authority authorised officer.
  • A Headteacher.
  • An authorised Deputy or Assistant Headteacher.
  • A Police Constable in specific circumstances. 

In Waltham Forest, schools request consideration of a Penalty Notice and the Local Authority determines whether it should be issued in accordance with legislation and the Local Code of Conduct.

Who Can Receive a Penalty Notice?

A Penalty Notice may be issued to:

  • A parent with parental responsibility.
  • A parent with day-to-day care of the child.
  • Another adult who meets the legal definition of a parent under education legislation. 

Fixed Penalty Notices are issued on a per parent, per child basis.

This means:

  • More than one parent may receive a Penalty Notice.
  • Separate notices may be issued for each child. 

Who Can Authorise Leave of Absence?

The decision to authorise leave of absence rests with the Headteacher.

Headteachers must consider:

  • The individual circumstances of each request.
  • The impact of the absence on the child's education.
  • Department for Education guidance.
  • Attendance legislation. 

The law makes clear that leave of absence during term time should only be granted in exceptional circumstances

What Are Exceptional Circumstances?

Exceptional circumstances are generally:

  • Rare.
  • Significant.
  • Unavoidable.
  • Short-term.

They are circumstances that are outside the family's control and would justify a child being absent from school during term time.

Each request is considered individually.

The School Attendance (Pupil Registration) (England) Regulations 2024 make clear that the need or desire for a holiday is not considered an exceptional circumstance

Can I Appeal the Decision to Issue a Penalty Notice?

No.

There is no statutory right of appeal against a Fixed Penalty Notice. 

Can I Request the Withdrawal of a Penalty Notice?

Parents cannot request the withdrawal of a Penalty Notice.

However, a school may ask the Local Authority to consider withdrawing a Penalty Notice where specific criteria are met.

A Penalty Notice may only be withdrawn if:

  • It was issued outside the Local Authority's Code of Conduct.
  • It should not have been issued.
  • It was issued to the wrong person.
  • It contains a material error.
  • The Local Authority decides not to proceed with legal action after non-payment. 

What if I Believe the Notice is Incorrect?

You may submit representations if you believe:

  • The absence was recorded incorrectly.
  • The notice was issued to the wrong person.
  • Relevant information was not considered.
  • A factual error exists.

Representations should include:

  • Child's name.
  • School name.
  • Penalty Notice reference number.
  • Details of the concern.
  • Any supporting evidence.

The Local Authority will consider representations in accordance with legislation, statutory guidance, the Local Code of Conduct and the principles of fairness, consistency and proportionality. Submit representation to (Email address)

 

Do You Offer Payment Plans?

Payment instructions are included within the Penalty Notice. Payment must normally be made in full within the statutory timescale. There is no automatic provision for instalment plans and payment deadlines remain legally enforceable.

Parents experiencing financial difficulty should contact the Local Authority as soon as possible for advice.

Are There Educational Consequences to Taking a Child Out of School During Term Time?

Yes.

Every day of education is important. Missing school can affect:

  • Learning and progress.
  • Friendships and social development.
  • Examination preparation.
  • Educational outcomes.

A child who misses one week of school every year could lose the equivalent of more than three months of education over the course of their school career. 

Can I Choose Not to Pay a Penalty Notice?

You may choose not to pay; however, failing to pay within the required timescale may result in legal proceedings.

A Penalty Notice is a legal sanction and parents should carefully consider the consequences of non-payment. 

What Happens if I Do Not Pay Within 28 Days?

If a Penalty Notice remains unpaid after 28 days:

  • The notice cannot be paid late.
  • The case may be referred for prosecution.
  • Proceedings may be brought in the Magistrates' Court. 

The offence prosecuted is generally the underlying attendance offence, not the non-payment itself. 

 

How Many Times Can I Receive a Penalty Notice?

Under the National Framework:

  • Parents may receive up to two Penalty Notices for the same child within a rolling three-year period.
  • Following a third qualifying attendance offence within that period, prosecution or another legal intervention may be considered instead of issuing a further Penalty Notice. 

A Fixed Penalty Notice is an alternative to prosecution and may be issued where a child's unauthorised absence meets the legal threshold. 

The purpose of a Fixed Penalty Notice is to improve attendance without the need for immediate court action.

Add: WF Code of Conduct

Summary of New National Framework

Attendance Contracts

An Attendance Contract is a formal written agreement between parents, the school and/or the Local Authority designed to help improve a child's attendance.

Attendance Contracts may be used where attendance concerns continue despite earlier support. They help families, schools and the Local Authority work together to identify barriers to attendance and agree practical actions to improve it. 

An Attendance Contract will usually:

  • Identify barriers affecting attendance.
  • Set out the support available.
  • Agree actions for parents, the school and other professionals.
  • Establish attendance expectations and review dates. 

Although called a contract, it is not legally binding and is not an enforcement action. However, it demonstrates a shared commitment to improving attendance and may be considered as part of the wider attendance process if concerns continue. 

Attendance Contracts are generally used:

  • After support and early intervention have been offered.
  • Before or alongside a Notice to Improve.
  • Prior to more formal legal interventions being considered

Education Supervision Orders (ESO)

An Education Supervision Order (ESO) is a legal measure used by local authorities in England and Wales to support children who are not attending school regularly. It is designed to help families improve school attendance without immediately resorting to prosecution.

 What is an ESO?

An ESO is granted by the Family Court under Section 36 of the Children Act 1989. It places a child under the supervision of a local authority-appointed officer, usually an Attendance Support Officer, who works closely with the child, parents, school, and other agencies to address the reasons for poor attendance.

 When an ESO is used

An ESO is considered when:

  • a child is persistently absent from school
  • parents are not engaging with voluntary support
  • there is concern that prosecution alone would not improve the situation
  • the child is refusing to attend school despite parental efforts

Before applying for an ESO, the local authority will usually hold a planning meeting with the family, school, and any involved professionals to create a voluntary support plan. If this plan fails and attendance does not improve, an ESO may be applied for with the family's knowledge and involvement.

 How it works

Once granted, the ESO:

  • lasts for 12 months (renewable annually for up to 3 years)
  • appoints a Supervising Officer to support and direct the child and parents
  • requires all parties to follow a formal plan to improve attendance
  • gives the local authority the power to direct the child and parents in matters related to education

Parents retain parental responsibility, but they must comply with the directions of the Supervising Officer. They cannot move the child to another school without the local authority's permission during the ESO.

 If the ESO is ignored

If the child or parents do not comply:

  • the Supervising Officer may issue a warning
  • the case may be referred to Social Care for further assessment
  • the court may discharge the ESO and recommend other interventions
  • parents may face a fine of up to £1,000 for persistent non-compliance

Parenting Orders 

What is a Parenting Order?

A Parenting Order is a legal measure that can be issued by a Court when a parent has been found guilty of failing to ensure their child attends school regularly.

Parenting Orders are designed to support parents in meeting their responsibilities for their child's education and attendance. They focus on helping families address the causes of poor attendance and supporting positive and lasting improvements.

A Parenting Order may be considered where:

  • Attendance concerns continue despite support and intervention.
  • The Court believes additional support and accountability would benefit the child and family.
  • Attendance-related legal proceedings have taken place.
  • Other attendance interventions have not secured sufficient improvement. 

How it Works

A Parenting Order aims to help parents develop the skills, strategies and confidence needed to support their child's regular attendance at school.

The Order may require a parent to:

  • Attend parenting sessions or counselling.
  • Engage with support services.
  • Comply with requirements set by the Court.
  • Work with professionals involved in supporting the child and family. 

Parenting Orders are intended to support positive changes in attendance and may be used alongside other legal interventions where appropriate. 

If You Do Not Comply

Parents are expected to comply with the requirements set out in the Parenting Order.

Failure to comply with the requirements of a Parenting Order may result in further action being taken by the Court. 

Parents who are struggling to meet the requirements of a Parenting Order should speak to the relevant professional or service involved as early as possible so that appropriate support can be considered.

How Parenting Orders Fit Within the Attendance Framework

Parenting Orders may be considered alongside:

  • Notice to Improve processes.
  • Fixed Penalty Notices.
  • Education Supervision Orders.
  • School Attendance Orders.
  • Prosecution under Section 444 of the Education Act 1996.

https://www.gov.uk/school-attendance-absence/legal-action-to-enforce-school-attendance

 

School Attendance Orders (SAO)

A School Attendance Order (SAO) is a legal document issued by a local authority when a child of compulsory school age is not receiving suitable education and is not registered at a school.

It requires the parent to register the child at a named school.

SAOs are typically used when a local authority believes a child is not being properly educated, including in cases where elective home education is deemed unsuitable.

If a parent fails to comply with an SAO, they may be prosecuted and face a fine or other legal consequences.

Parents have the right to present evidence of suitable education before an SAO is issued or enforced.

 What is an SAO?

A School Attendance Order is a legal notice issued by a local authority when it believes a child of compulsory school age is not receiving a suitable education. It requires the parent to register the child at a specific school named in the order. SAOs are used to ensure that every child receives an appropriate full-time education, either at school or otherwise (such as through elective home education).

 When an SAO is used

An SAO is typically used when:

  • a child is not registered at any school
  • the local authority believes the education being provided at home is not suitable
  • the parent has failed to provide evidence of suitable education after being asked to do so

Before issuing an SAO, the local authority will usually make informal attempts to resolve the issue, including offering support and requesting information about the child's education.

 

How an SAO works

  1. the local authority serves a notice requiring the parent to register the child at a school or provide evidence of suitable education
  2. if the parent does not respond satisfactorily within 15 days, the authority may issue a School Attendance Order naming a specific school
  3. the parent must then register the child at that school and ensure regular attendance

Parents can object to the named school or appeal the order, but they must do so through the proper legal channels.

 If you don't comply

Failure to comply with an SAO is a criminal offence. If a parent does not register the child at the named school or fails to ensure attendance, they may be prosecuted. This can result in:

  • a fine of up to £1,000
  • a criminal record
  • further legal action, including Education Supervision Orders or Parenting Orders

https://www.gov.uk/government/publications/admission-appeals-for-school-places/advice-for-parents-and-guardians-on-school-admission-appeals

Prosecution for Non-Attendance

We aim to work with families to avoid legal action wherever possible. The Local Authority may prosecute parents under Section 444 of the Education Act 1996 where a child fails to attend school regularly and statutory intervention has not secured improvement. 

The Court may impose a range of sanctions, including:

  • Financial penalties.
  • Court costs.
  • Parenting Orders.
  • Education Supervision Orders.
  • Other penalties available within legislation.

In determining the most appropriate legal intervention, the Local Authority may consider whether a Parenting Order, Education Supervision Order or prosecution is the most suitable and proportionate response, taking account of the child's circumstances, the support already provided, and the family's engagement with that support. Prosecution is generally considered a measure of last resort.

 

Last update: Monday 13th of July 2026 02:25:56 PM